Deployment and support for Dynamics 365

As a Microsoft Gold certified partner and Tier 1 CSP, Prodware can help you with your initial Dynamics 365 deployment and ongoing application support, tailored to your needs and IT infrastructure set up.

Will Dynamics 365 be available on-premise?

There are differences in functionality, price plans and between Business and Enterprise editions, for more information on your specific needs, contact Prodware.

Is Dynamics 365 secure in the cloud?

Security and sovereignty is intrinsic to the success of Microsoft Azure as a public cloud deployment platform for Dynamics 365. With more certifications than any other cloud provider and embedded privacy, Azure makes global compliance a priority.

Please visit the Microsoft Azure Trust Centre for more information on certifications.

What is SaaS?

You may have seen this expressed as Software as a Service or “on demand” software. Software is licensed on a subscription basis, centrally hosted and accessed via the internet. SaaS is often the choice for those organisations who opt for a capex rather than opex investment model for their business solutions and want additional flexibility and predictability as they scale their business.

This is the public cloud based licence and delivery model that Dynamics 365 uses.

What is a Tier 1 CSP?

A Tier 1 Cloud Solution Provider such as Prodware is able to help install and maintain your Dynamics 365 solution with easy billing.  All Microsoft online licences can be included on one billing experience, enabling you to control and administer Dynamics 365, Power BI and Azure in one place.

To qualify for Tier-1, a Cloud Solution Provider must be able to provide:

  • Microsoft cloud value added services. Tier-1 partners must provide project services, managed services or their own IP
  • Customer support. Partners with managed services IP, technical expertise and with broad market reach who can provide 24×7 support, technical integration and handle the customer lifecycle through Lifecycle Services (LCS)

More questions on Dynamics 365

Prodware have compiled Dynamics 365 FAQ.  Select the question below in order to be taken to the answer.  If you can’t see your question, either visit our full FAQ page or contact us below.

Contact us