Dynamics 365 FAQ

Prodware have compiled frequently asked questions about Dynamics 365.

Click on any question below to be taken to the answer.

If you can’t see your query, contact us below.

What is Dynamics 365?

What is Dynamics 365?
How is Dynamics 365 different from traditional ERP and CRM?
Do the current Microsoft Dynamics roadmaps continue?
What is the difference between Dynamics NAV and Dynamics 365?
What is the difference between Dynamics AX and Dynamics 365?
What is the difference between Dynamics CRM and Dynamics 365?

 

Availability

When is Dynamics 365 available? 
What is the roadmap for Dynamics 365?

 

Functionality

What functionality is included in Dynamics 365?
Does Dynamics 365 have industry specific functionality?
What is the common data model and what role does it play with Dynamics 365?
What does it mean to have built-in intelligence?
What is the difference between Sage 50 and Dynamics 365?
What is the difference between NetSuite and Dynamics 365?
Does Dynamics 365 support all job functions?

 

Benefits

What are the benefits of Dynamics 365?
What does Dynamics 365 offer for Small and Midsize Businesses?
What does Dynamics 365 offer for Large (Enterprise) Businesses?
What are the benefits of Power BI in Dynamics 365?
How will Dynamics 365 grow with my business?

 

Deployment and Support

Will Dynamics 365 be available on-premise?
Is Dynamics 365 secure in the cloud?
Will Microsoft or Prodware deliver the support for Dynamics 365?
How does this affect my current cloud solutions?
What is SaaS?

 

Dynamics 365 Apps

How do all the Dynamics 365 apps work together?
Where do I find extensions and apps for Dynamics 365?
What is Microsoft AppSource?

 

Pricing and Licensing

How much will Dynamics 365 cost? 
How many users can Dynamics 365 support? 
How will Dynamics 365 be licensed? 
How do I purchase Dynamics 365?
Do I need Office 365 to purchase Dynamics 365?
Do I have to pay for all of Dynamics 365 even if I only use a part?

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